Terms and conditions governing the use of n44.io services and the your AI Agent AI sales agent.
Number 44 s.r.o. (hereinafter — the "Company", "we", "us") provides its Services (as described below) through the website n44.io (hereinafter — the "Website") and related communication channels.
Company: Number 44 s.r.o.
Registered address: Lidická 700/19, Veveří, 602 00 Brno, Česká republika
IČO: 213 44 132
DIČ: CZ21344132
Email: [email protected]
Support: [email protected]
These Terms and Conditions (hereinafter — the "Terms") govern your access to and use of the Services. By using our Services and accessing the Website, you accept and agree to comply with these Terms and our Privacy Policy, which is an integral part of these Terms. If you do not agree with these Terms, please do not use our Services.
If you use the Services on behalf of a legal entity, you confirm that you have the authority to bind such legal entity to comply with these Terms.
We may review and update these Terms from time to time at our sole discretion. Changes shall take effect no earlier than fourteen (14) days after their publication on the Website, except for changes related to new features of the Services or legal requirements, which shall take effect immediately. Continued use of the Services after publication of the updated Terms shall constitute your acceptance of the changes.
Number 44 s.r.o. is a distributor of artificial intelligence-based software developed by the Technology Provider. Our Services include:
AI assistants for the automation of consultations and lead generation in the building materials, solar shading systems, glazing systems and alternative energy sectors
Integration of AI assistants into client websites, WhatsApp, Instagram and Facebook Messenger
Creation of an isolated knowledge base for each client
Technical support and configuration of AI assistants
Demo versions of AI assistants on the Website
Consultations on the selection and implementation of AI solutions
The Website features demo versions of AI assistants intended exclusively for the demonstration of the capabilities of the software. Demo versions use fictitious information compiled by the Company at its own discretion and do not represent any real company, brand, product or service. Any similarities with real companies, products or prices are coincidental. The Company shall not be liable for any such similarities.
In accordance with the requirements of the EU AI Act, we clearly inform: all assistants presented on our Website and on the websites of our clients are artificial intelligence (AI) systems and not humans. Users must be informed of this at the start of interaction with the assistant.
To access the Services, you may be required to register and provide truthful, accurate, current and complete information about yourself and your company. You undertake to keep this information up to date.
You bear full responsibility for maintaining the confidentiality of your login credentials and for all activity that occurs through your account. The Company shall not be liable for any losses caused by unauthorised use of your account.
The Client (hereinafter — "You") provides the Company with information (data about goods, services, prices, technical specifications, etc.) for the creation of the AI assistant’s knowledge base (hereinafter — the "Knowledge Base").
The Client bears full and exclusive responsibility for the accuracy, completeness, legality and currency of the information provided for the Knowledge Base, including but not limited to:
Descriptions of goods and services
Prices, tariffs and terms of sale
Technical specifications of products
Warranty terms and certificates
Any other information provided for the Knowledge Base
The Company does not verify the information provided by the Client for the Knowledge Base for accuracy and shall not be liable for any claims by third parties arising from inaccurate, incomplete or unlawful information in the Knowledge Base.
Information provided by the AI assistant to end users (including indicative calculations, technical consultations and recommendations) does not constitute a public offer and requires mandatory confirmation by a qualified specialist of the ordering company before any practical application. The AI assistant may make inaccuracies (so-called "hallucinations"), and its responses under no circumstances may be considered final without verification by a human.
NUMBER 44 S.R.O. SHALL NOT BE LIABLE FOR THE ACCURACY OF ENGINEERING, TECHNICAL, FINANCIAL OR ANY OTHER CALCULATIONS PERFORMED BY THE AI ASSISTANT.
This disclaimer extends, in particular but not limited to:
Indicative calculations of the cost of goods, services or projects
Technical dimensions and measurements (windows, doors, structures, panels, etc.)
Calculations of energy efficiency, payback period and energy generation
Recommendations regarding materials, configurations and technical solutions
Any other numerical or technical data provided by the AI assistant
The Client undertakes to ensure that end users are clearly informed that any calculations, prices, measurements and technical data provided by the AI assistant are indicative and require mandatory verification and confirmation by a qualified specialist before ordering production, installation or any other works.
The Company and the Technology Provider shall not be liable for any damages, losses, claims or expenses arising from the use of calculations, measurements or recommendations of the AI assistant without proper verification by a human. The use of data provided by the AI assistant for the purpose of making commercial, engineering or financial decisions is carried out exclusively at the own risk of the Client and/or the end user.
The Company offers two subscription plans:
Monthly subscription: payment is made monthly. The subscription is automatically renewed each month unless you cancel it.
Annual subscription: a one-time payment for 12 months with a discount. The subscription is automatically renewed for the following year unless you cancel it before the end of the current period.
All prices are quoted in euros (EUR). Payment is charged regardless of whether you use the purchased Services or not.
Within the subscription, no limits are set on the number of dialogues or messages. The AI assistant processes as many queries as necessary.
The Company reserves the right to change the prices for the Services at any time. The Company shall notify of price changes by placing a notice on the Website. New prices shall take effect from the beginning of the next subscription period. If you do not agree with the new prices, you may cancel the subscription before the start of the new period.
Payment is processed through Stripe (Stripe Payments Europe Limited, Ireland). The Company may additionally use other payment services. You agree to provide accurate payment information and authorise the Company to charge the selected payment method.
You may cancel your subscription at any time. Upon cancellation:
Monthly subscription: access to the Services is retained until the end of the current paid month. No subsequent charge will be made.
Annual subscription: access to the Services is retained until the end of the paid annual period. Automatic renewal will not occur.
This applies to both monthly and annual subscriptions, in particular:
If you cancel a monthly subscription in the middle of a paid month, no refund will be issued for the current month.
If you cancel an annual subscription early, the one-time annual payment will not be refunded in whole or in part.
Partial refunds are not provided under any circumstances.
Refunds are not issued even in the event of non-use of the Services during the paid period.
By purchasing a subscription, you confirm that you have reviewed the demo versions of the Services on the Website, understand the nature and capabilities of the AI assistants, and knowingly agree to the no-refund policy.
The software, algorithms, design, Website content and all related materials belong to the Company and/or the Technology Provider and are protected by international copyright and intellectual property law.
Upon subscribing, you receive a limited, non-exclusive, non-transferable licence to use the AI assistant for the duration of the subscription. You may not copy, modify, distribute, resell or create derivative works based on our software.
Data provided by the Client for the Knowledge Base remains the property of the Client.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.
The Company does not warrant:
Uninterrupted, error-free or secure operation of the Services
The accuracy, completeness or reliability of the AI assistant’s responses
The absence of errors, inaccuracies or AI hallucinations
That the Services will meet your specific expectations or needs
The accuracy of engineering, technical or financial calculations performed by the AI assistant (including measurements, prices, energy efficiency and payback calculations)
The suitability of the AI assistant’s responses for making commercial, engineering or production decisions without prior verification by a qualified specialist
The Services may be temporarily unavailable due to scheduled maintenance (which is carried out primarily during night-time hours) or force majeure circumstances.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, the Company, its officers, employees, partners and the Technology Provider shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages, including loss of profit, loss of data, loss of customers or loss of business reputation, arising from the use or inability to use the Services.
The maximum aggregate liability of the Company for all claims shall not exceed the amount paid by you for the last six (6) months, or one hundred (100) euros, whichever is greater.
You agree to defend, indemnify and hold harmless the Company, its officers, employees, partners and the Technology Provider against any claims, damages, costs and expenses (including legal fees) arising from:
Your breach of these Terms
Inaccurate, incomplete or unlawful information in your Knowledge Base
Third-party claims related to the content of your Knowledge Base
Unlawful or unauthorised use of the Services
The Company shall not be liable for failure to perform its obligations caused by circumstances of force majeure, including but not limited to: DDoS attacks and cyber attacks, global power or telecommunications outages, natural disasters, military actions, pandemics, actions of governmental authorities, as well as failures in the operation of third-party service providers (including LLM providers).
The Company reserves the right to terminate or suspend access to the Services without prior notice in the event of:
Breach of these Terms
Non-payment or late payment
Fraudulent or unlawful activity
Filing of fraudulent chargeback requests
Any other grounds at the discretion of the Company
Upon termination of the Services, payments made are non-refundable.
These Terms shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to conflict of laws provisions. This does not limit the mandatory rights granted to you by the legislation of your country of residence.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Czech Republic.
Any claim related to these Terms or the Services must be brought within one (1) year from the date on which the grounds for the claim arose. After this period, the claim shall be deemed definitively rejected.
The failure of the Company to exercise any right under these Terms shall not be deemed a waiver of such right. If any provision of these Terms is found to be invalid, the remaining provisions shall remain in full force and effect.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements.
In the event of discrepancies between language versions of these Terms, the English-language version shall prevail.
The Services are available only to persons who have reached the age of 16.
You may not assign your rights under these Terms without the written consent of the Company. The Company may assign its rights and obligations without restrictions.
For any questions regarding these Terms, please contact:
Lidická 700/19, Veveří, 602 00 Brno, Česká republika
Email: [email protected] | Support: [email protected]
IČO: 213 44 132 | DIČ: CZ21344132
Questions about this document?
Email us at info@n44.io or support@n44.io
Number 44 s.r.o. · Lidická 700/19, 602 00 Brno, CZ · IČO: 213 44 132